The bigger picture of shared decision making: A service design perspective using the care path of locally advanced pancreatic cancer as a case

Griffioen, IPM, Rietjens, JAC, Melles, M, et al. The bigger picture of shared decision making: A service design perspective using the care path of locally advanced pancreatic cancer as a case. Cancer Med. 2021; 10: 5907– 5916. https://doi.org/10.1002/cam4.4145

Solutions to improve the implementation of shared decision making (SDM) in oncology often focus on the consultation, with limited effects. In this study, we used a service design perspective on the care path of locally advanced pancreatic cancer (LAPC). We aimed to understand how experiences of patients, their significant others, and medical professionals over the entire care path accumulate to support their ability to participate in SDM.